Call center management: your agents and calls in one place
Run your agents, live calls and reports from one place, with our team helping you set it up.
Call center management brings your agents, your calls and your reports together, so you can see what is happening and fix it while it is happening.
What you can do
- Create and manage agent accounts yourself.
- Watch the calls in progress, live.
- Read reports by agent, by campaign and by day.
How we help
- We set up the dialer, the agents and the reports with you.
- You can reach our team on WhatsApp while you learn the system.
Who it is for
- Teams that are growing and need order.
- Owners who want to see what every agent is doing.
- Teams moving off spreadsheets.
How to start
Tell us your team
Agents, shifts and campaigns.
We set it up
Agents, dialer and reports.
You manage
Add and change agents yourself.
You review
Reports by agent and day.
Questions about Call center management
Not here? Ask us on WhatsApp.
Can I add agents myself?
Yes. You create and manage your agent accounts yourself.
Can I see calls as they happen?
Yes. You see the calls in progress, live.
Do I need the dialer?
The management tools work with our dialer. Tell us how your team works and we will advise.
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Ready when you are.
Sign up in a few minutes, or tell us what you need and we will answer on WhatsApp.